Privacy Policy

Introduction

GEO Tracker AI (“we”, “us”) provides software that helps you understand how AI search systems mention your brand. This policy describes how we handle personal and account-related information when you use our service.

Data we collect

We may collect and process:

• Account data — such as your email address when you register or subscribe.
• Domain and configuration data — domains you add, stored queries you configure, and settings needed to run scans.
• Scan results — outputs of our monitoring, including mention detection, scores, and short snippets derived from AI responses relevant to your queries.

How we use data

We use this information to operate the Service, authenticate users, process subscriptions and related billing events, run scans and reporting workflows, improve service reliability, investigate abuse or technical problems, communicate about account or subscription matters, and comply with legal obligations. We do not sell your personal data.

Infrastructure and payments

We use third-party service providers in connection with the Service, including Supabase for authentication and database infrastructure, Stripe for payment processing and billing tools, Resend for transactional email where used, and Vercel for hosting and application delivery. We may also rely on third-party AI and search/retrieval providers as part of scan execution. These providers process data according to their own terms, privacy policies, and service conditions, and only to the extent needed for us to operate the Service.

Retention and deletion

We retain data for as long as your account is active and for as long as needed to operate the Service, protect the Service, resolve disputes, prevent abuse, comply with tax/accounting obligations, or satisfy other legal requirements. If you use the in-product account deletion flow, associated account and product data may be deleted as part of that process, except where retention is required for legal, security, fraud-prevention, or compliance reasons. You may also contact us regarding access, correction, or deletion requests, and we will handle such requests in accordance with applicable law.

Data generated through AI monitoring

When you use the Service, we may process scan-related inputs and outputs, including user-defined queries, returned AI outputs, mention classifications, scores, snippets, and related monitoring metadata. These outputs may be generated through third-party AI systems and can be probabilistic, incomplete, or inconsistent. We process this information to provide the Service and its analytical features.

Contact

Questions about this policy or your data: support@geotrackerai.com